Get In Touch

Welcome to May Maison. Whether you have a question about our fabric drapes, need help finding your perfect size, or want to check on your order status, our dedicated customer care team is here to assist you. 🕊️

We strive to respond to all inquiries within 24–72 hours. ⏳

📬 GET IN TOUCH

  • Customer Support Email: hello@maymaison.com 📧 (Please include your Order Number in the subject line if you are writing to us about an existing purchase.)

  • Operating Hours: Monday – Friday | 9:00 AM – 6:00 PM (EST) 🕒

💬 FREQUENTLY ASKED QUESTIONS

  • How do I track my shipment? 📍 Once your order has been dispatched, you will receive an automated shipping confirmation email containing your tracking number and a direct tracking link. Please allow 24–72 hours for the carrier to update the online status.

  • How do I request a return or refund? 🔄 Please email us directly at hello@maymaison.com. Our support desk will guide you through the process and provide you with a Return Authorization (RA) Number and the correct return warehouse address.

🏢 CORPORATE HEADQUARTERS

⛔ IMPORTANT: NO CUSTOMER RETURNS OR PARCELS ACCEPTED HERE

Our physical registry address operates strictly as our corporate administrative headquarters:

May Maison

1565 W 6TH ST APT 8, RENO, NV 89503 🇺🇸

  • Private Administrative Office: This location is a private residential apartment. We do not keep inventory, operate a retail storefront, or accept public drop-offs here. 🏠

  • Please Do NOT Mail Packages Here: Any unauthorized return packages sent to this Reno address will be automatically rejected by property management or lost in transit, which will invalidate your eligibility for a refund. ⚠️

  • All returns must be shipped to our specialized fulfillment warehouse. Please email us at hello@maymaison.com to obtain the correct shipping address for your return. 📦